FedEx are known for having one of the worst customer care service among others, and Fedex customer service aren’t too good, as they offer different platform of communication between clients and supports.
Well, there are so many reasons on why you should contact FedEx, as their service might not live up to the high standards and expectation.
During the tracking, shipping of your products and items, you can encounter any difficulties, and that is the best place and reason to reach FedEx customer service.
Also Read: How to reach contact DHL Customer Care Service and lay your complaint
Who are FedEx?
Federal Express (now FedEx Express), which was used from 1973 until 2000 is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location (to help in finding lost packages).
FedEx aren’t the only one offering this incentive feature, it has been implemented by most other carrier services. Anyways, it is an American multinational courier delivery services company headquartered in Memphis, Tennessee.
With FedEx, you can ship your products such as phones, laptops, papers and many others from any part of the country straight to your doorstep.
FedEx Corporation is an import/export company, incorporated October 2, 1997, in Delaware. FDX Corporation was founded in January 1998 with the acquisition of Caliber System Inc. by Federal Express.
FedEx Customer Service
01 271 5670: Like already aforementioned, they are several reasons on why you can contact or reach FedEx customer care service, especially when you are worried about your delivery.
If you are ready, then lets start listing out the best method on how you can easily contact FedEx customer service. Well, live chatting seems to be the best right now.
FedEx Customer Service Chat
There is a quick FedEx customer support, it is what they call “Virtual Support Assistant” Where an automated FedEx bot says “Hello, I’m the FedEx Virtual Assistant. I’m here to help you with your questions regarding FedEx® services.”
At that moment, you can easily type in your request, inquiries or whatever question you are hungry about, inside the “TYPE HERE” box and then SUBMIT.
Please understand that, this is actually for screen reading customers. Which are customers that have to stay online and wait for FedEx reply.
Under this category, you can ask as many questions as you can. After you must’ve placed the question, you need to stay online and wait their reply.
I tried having a quick conversation with FedEx, using this method and they were quite faster than I thought. It is currently the best and smartest way of contacting FedEx.
FedEx Customer Support Center
Here is another form of support center, as you can easily contact FedEx quickly from your own continent. You have to select your continent first, this is from the lists.
Meanwhile, African has only email to contact and that is to direct your inquiry via electronic mail to [email protected].
However, Africans can also find a contact phone number on the country homepage. Other countries in different continents can reach their base FedEx support via their support page HERE.
Contact FedEx via Social Media
You can quickly reach FedEx via any of their following social media handle:
Twitter >> @FedExHelp
Facebook >> @FedEx
Email >> Follow this LINK and select your own question and inquiries.
And if they are not answering or responding, then you can send them a direct messages via Instagram. There are possible chance of them answering you quickly.
FedEx International Customer Service
You can quickly Call FedEx on 1.800.463.3339 and FedEx international customer service includes the following:
*. U.S. Customer Service: 1.800.Go.FedEx 1.800.463.3339
*. U.S. International Customer Service: 1.800.247.4747
*. U.S. TDD (Telephone Device for the Deaf) Services (7 a.m.-8 p.m. CST): 1.800.238.4461
*. Hearing Impaired Relay Desk: 1.800.464.0709
*. U.S. Billing Inquiries: 1.800.622.1147
*. U.S. : 1.866.393.4585
*. International: 1.866.393.4685
*. Technical Support: 1.800.435.7949
*. Volume Services: 1.888.465.5646
Contact FedEx Customer Care Service in Nigeria
It is sad to say, but it is the true that FedEx has the poorest customer care support ever. Anyways, you can reach them via any of the following above or below:
Address: 70 Murtala Moh’d Int’l Airport Road
Lagos, Nigeria
Tel : +234 12715670 (Ext: 1297)
Service Available : Export/Import
Well, you can also reach them via their twitter or Facebook page provided above, or you can probably write them in Nigeria via this LINK. Where you are expected to provide your necessary details.
That is it, we’ve provided over 5 ways on how you can reach or contact FedEx quickly. Anyways, you can also seek for HELP from this LINK and ask them a question.
